
From spaces to places
2020
How do you transform a place into a space? ‘From Places to Spaces’ shows how to create a meaningful environment through character and emotion—crafting a unique experience that resonates with consumers.
Innovativity
2017
Stores as we know them are changing, which is why innovation is essential to give physical stores a new role. The goal is to encourage collaboration between creativity and commerce to create retail-concepts that are future-proof.


New Customer Journey
2014
How can you keep a store thriving during a recession? While shoppers are being more cautious with their spending, they’re also on the lookout for new ways to buy. This calls for a new approach to the customer journey to keep up with evolving demands.
Let me tell you a store
2008
The world is moving at a rapid pace. In Let Me Tell You a Store, European retailers, designers, strategists, and trend watchers share their personal and inspiring stories, exploring retail in every little detail.
The Store Manual
2005
Based on our own journey, this practical manual starts with discovery, moves through the master vision and strategy, and finishes with the concept phase to guide you every step of the way in creating a new concept.


The concept is the hero
1999
How do you continue to reach customers even with international expansion? It’s easy to lose touch with customer desires when your business grows quickly. This book provides guidance on how to redefine those needs and meet them with creative concepts.

Now and Next in Retail
1996
Now and Next in Retail’ analyzes the current retail market and offers an in-depth look at future predictions. It explores the shift from generalists to specialists and the rise of experiential concepts.
Van winkelformule naar winkelmerk
1994
From Store Formula to Brand explores what it takes to transform an ordinary store into one that aligns with a brand’s identity. It covers key topics like visual merchandising and communication all aimed at creating the perfect customer experience and strengthening a brand’s presence.